Privacy Policy – Slots PK | How We Handle Your Data in Pakistan

1. Overview — What This Policy Covers

Slots PK is committed to protecting the privacy of every player on the platform. When you register on Slots PK, make a deposit, place a bet, play a casino game or contact our support team, you share personal information with us. This policy explains in full how that information is handled — what we collect, what we do with it, who we share it with and how long we keep it.

We do not sell your personal data to third parties. We do not share your information for third-party marketing purposes. Your data is used to operate the Slots PK platform, verify your identity, process your PKR transactions, comply with regulatory obligations, and improve the services we offer you as a Pakistani player.

By registering on Slots PK and using the platform you acknowledge that you have read this Privacy Policy and agree to the data practices described here. If you don't agree with any part of this policy, please don't register or use the platform.

2. What Personal Data We Collect

The data Slots PK collects falls into several categories depending on how you interact with the platform.

3. How We Collect Your Data

Slots PK collects personal data through several channels:

• Direct from you — information you provide when registering, verifying your identity, making deposits or withdrawals, contacting support, or updating your account settings.
• Automatically during platform use — technical data collected by our servers when you visit slotspk.run, including your IP address, device details and session information.
• From payment processors — transaction confirmation data returned by Easypaisa, JazzCash, NayaPay, SadaPay and bank transfer processors when a deposit or withdrawal is processed.
• Via cookies and tracking technologies — cookies and similar technologies on the Slots PK website collect browsing behaviour data used for platform performance, session management and (with your consent) analytics. See Section 8 for details.
• From identity verification providers — when enhanced KYC is required, we may use a third-party verification provider to validate CNIC documents. This provider processes data under their own privacy terms and we receive only a pass/fail verification result plus the minimum identifying information needed for compliance.

4. Why We Use Your Data — Our Purposes

Every piece of data Slots PK holds about you is used for one or more of the following defined purposes. We do not use your data for anything outside this list without obtaining your consent first.

• Account creation and management — to register your account, authenticate your logins, maintain your account settings and allow you to use the platform.
• Identity verification and fraud prevention — to verify that you are who you say you are, that you are over 18 years of age, and that your account is not being used for fraudulent purposes.
• Processing PKR deposits and withdrawals — to initiate, confirm and record all financial transactions on your account via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card payment gateways.
• Delivering the gaming and betting service — to operate casino games, betting markets, live casino tables and other platform features, and to record outcomes, session history and gaming activity for your account.
• Bonus and promotion management — to track bonus eligibility, wagering requirement progress and promotional entitlements linked to your account.
• Customer support — to investigate queries, resolve disputes and communicate with you about your account.
• Responsible gaming compliance — to implement and enforce deposit limits, loss limits and self-exclusion periods you have set, and to monitor for patterns that may indicate problematic gaming behaviour.
• Anti-money laundering (AML) compliance — to monitor transactions for unusual patterns, maintain required financial records and respond to regulatory information requests.
• Platform improvement and analytics — to understand how players use the platform, identify technical issues and improve the overall experience. Analytics data is aggregated wherever possible.
• Service communications — to send you account-related notifications such as deposit confirmations, withdrawal updates, and important policy change notices via SMS.

5. Legal Basis for Processing

Slots PK processes your personal data on the following legal grounds depending on the purpose:

• Contract performance — processing necessary to deliver the service you've registered for, including account management, game delivery, and PKR payment processing.
• Legal obligation — processing required to comply with applicable law, including anti-money laundering obligations, age verification requirements and record-keeping regulations.
• Legitimate interests — processing necessary for Slots PK's legitimate business interests, such as fraud prevention, platform security, and improving the service — balanced against your rights.
• Consent — for optional processing activities such as analytics cookies and promotional SMS messages, where we ask for and rely on your explicit consent. You can withdraw consent at any time through your account settings.

6. Who We Share Your Data With

Slots PK does not sell personal data. We share data with third parties only where it is necessary for the operation of the platform, compliance with legal obligations, or — with your consent — for specific optional services. The categories of third parties who may receive data from us are:

• Payment processors — Easypaisa, JazzCash, NayaPay, SadaPay, bank payment networks and card gateways receive the financial data required to process your deposits and withdrawals. These providers process data under their own privacy policies and security certifications.
• Identity verification providers — third-party KYC providers may receive CNIC document data for the purpose of age and identity verification. They return a verification result and retain data under their own privacy terms. Slots PK selects providers with appropriate data protection standards.
• Game providers and live casino studios — the technical infrastructure for certain casino games and live dealer tables is operated by third-party software providers. These providers may process session data, bet history and technical device information as part of delivering the game. They operate under contracts with Slots PK that include data protection requirements.
• Cloud hosting and infrastructure providers — platform data is stored and processed on secure cloud infrastructure. Hosting providers are contractually bound to process data only under Slots PK's documented instructions.
• Regulatory and law enforcement authorities — Slots PK will disclose data to regulatory bodies or law enforcement where required by applicable law, including in response to court orders or official investigations. We do not disclose more data than is legally required.
• Professional advisors — lawyers, accountants and auditors may access limited personal data in the context of specific professional engagements, under binding confidentiality agreements.

No personal data is shared with third-party advertisers, data brokers, marketing platforms or analytics companies for commercial profiling without your explicit consent.

7. Payment Data & Financial Information

Because Slots PK handles real PKR transactions for Pakistani players, payment data security deserves specific attention. Here is exactly how your financial information is handled:

• Easypaisa and JazzCash transactions are processed via API integrations with those platforms. Slots PK receives a transaction reference and confirmation status — not your wallet PIN or full account credentials.
• Card payments (Visa/Mastercard) are processed by a PCI-DSS certified third-party payment gateway. Card numbers, expiry dates and CVV codes are entered directly on the gateway's secure pages — Slots PK never sees or stores this data.
• IBFT bank transfers generate a reference number that is matched to your Slots PK account. We record the last 4 digits of the originating account number for matching and fraud prevention purposes only.
• NayaPay and SadaPay transactions follow the same reference-based model as Easypaisa and JazzCash — we receive a confirmation reference, not account credentials.
• All transaction records are retained for the period required by applicable financial record-keeping regulations (see Section 9).
• Slots PK conducts AML monitoring on deposit and withdrawal patterns. Unusual patterns may trigger a request for source of funds documentation as required by law.

8. Cookies & Tracking Technologies

Slots PK uses cookies and similar technologies on the slotspk.run website. Here is what we use and why:

You can manage cookie preferences in your browser settings at any time. Disabling essential cookies will prevent the platform from functioning correctly. Disabling analytics or performance cookies will not affect your ability to play or bet.

9. How Long We Keep Your Data

Slots PK retains personal data only as long as it is needed for the purpose it was collected, or as required by applicable law. The following retention periods apply:

• Active account data — retained for the lifetime of your account plus 5 years after closure, to meet financial record-keeping and AML obligations.
• Transaction records (deposits and withdrawals) — retained for 7 years in line with standard financial compliance requirements. This includes all PKR transaction references, amounts, dates and payment method identifiers.
• Identity verification documents (CNIC scans) — retained for 5 years after account closure or from the date of verification if the account is not subsequently opened. After this period, documents are securely deleted.
• Gaming activity logs — retained for 3 years from the date of each session for dispute resolution and responsible gaming monitoring purposes.
• Support communications — chat transcripts and email correspondence retained for 2 years from the date of the interaction.
• Self-exclusion records — retained indefinitely to prevent re-registration during an active exclusion period. Players who self-exclude under a permanent exclusion remain on the exclusion register permanently.
• Analytics and performance data — aggregated and anonymised data may be retained indefinitely as it no longer constitutes personal data. Individual-level analytics data is deleted or anonymised after 12 months.

When data is no longer required, it is securely deleted from Slots PK systems using industry-standard deletion methods.

10. How We Protect Your Data

Slots PK implements a layered security approach to protect the personal data of all Pakistani players on the platform:

• TLS encryption — all data transmitted between your device and slotspk.run is encrypted using TLS 1.2 or higher. The padlock in your browser confirms this is active.
• Encrypted data storage — sensitive personal data including identity documents and payment references are stored in encrypted form in our database systems.
• Access controls — internal access to player personal data is restricted on a need-to-know basis. Staff members access only the data required for their specific role. All data access is logged.
• Two-factor authentication for staff — all Slots PK staff who access systems containing personal data are required to use two-factor authentication. Passwords alone are not sufficient for system access.
• Regular security assessments — the platform undergoes regular security reviews to identify and address vulnerabilities before they can be exploited.
• Data breach response — Slots PK maintains a documented data breach response procedure. In the event of a breach affecting player personal data, affected players will be notified promptly with details of what data was involved and what steps have been taken.

11. Your Rights Over Your Personal Data

As a Slots PK player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@slotspk.run with your registered mobile number and the specific request. We will respond within 30 days.

12. Children & Minors

Slots PK is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age declaration and we conduct identity verification to detect under-age accounts.

If Slots PK identifies or is notified that an account holder is under 18, the account will be immediately suspended, all gaming activity will be voided and the personal data collected will be deleted to the extent possible given legal record-keeping requirements for financial transactions. The deposit amount (minus any amounts already withdrawn) will be returned to the payment source.

If you are aware of a minor who has registered on Slots PK, please contact us immediately at support@slotspk.run so we can take prompt action.

13. International Data Transfers

Some of the third-party service providers used by Slots PK — including cloud hosting infrastructure, game software providers and live casino studio operators — may process data in countries outside Pakistan. Where such transfers occur, Slots PK ensures that appropriate contractual safeguards are in place to protect the standard of data protection that Pakistani players can expect under this policy.

Live casino studio providers and game software companies are typically headquartered or operate servers in jurisdictions with their own data protection frameworks. Slots PK selects providers with documented data security standards and requires data processing agreements that bind these providers to handle personal data only under our documented instructions.

If you would like more information about specific international transfers affecting your data, contact us at support@slotspk.run.

14. Changes to This Privacy Policy

Slots PK may update this Privacy Policy from time to time. When we make material changes — changes that significantly affect your rights or how your data is used — we will notify registered players via SMS to their registered Pakistani mobile number at least 7 days before the changes take effect.

Minor clarifications or formatting changes that do not materially affect your rights may be updated without individual notification. The policy version number and "last updated" date at the top of this page will always reflect the current version.

We recommend bookmarking slotspk.run/privacy-policy and reviewing it periodically, especially before making significant use of new platform features. Your continued use of the platform after any update constitutes acceptance of the revised policy.

15. Contact Us & Privacy Complaints

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Slots PK has handled your personal data, please contact our support team:

We aim to respond to all privacy requests within 30 days. Complex requests involving multiple data categories or legal considerations may take up to 60 days — we will notify you if an extension is required and explain why.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant regulatory authority in Pakistan.